FlightNest is certified by the Information Commissioner's Office (ICO).
Registration Reference: ZC071597
Date Registered: 23 December 2025
Registration Expires: 22 December 2026
Official ICO Registry: ico.org.uk
Effective Date: January 14, 2026
This Privacy Policy governs how FlightNest ("we," "us," or "our") collects, processes, utilizes, and protects your personal information when you access our website or engage our visa consultation, flight reservation, and travel documentation services. This policy also outlines your data protection rights and describes our compliance with applicable UK privacy legislation.
By accessing our services, you acknowledge and consent to the information practices described in this policy.
1 Interpretation and Definitions
Interpretation
Capitalized terms used throughout this policy have specific meanings as defined below. These definitions apply regardless of whether the terms appear in singular or plural form.
Definitions
- Account: A unique user profile established to facilitate access to our travel consultation services.
- Company: FlightNest Ltd, the data controller for the purposes of this policy.
- Cookies: Small data files stored on your computing device that retain browsing preferences and activity.
- Country: The United Kingdom, our primary jurisdiction of operation.
- Device: Any internet-capable equipment including smartphones, tablets, computers, or similar technology.
- Personal Data: Any information relating to an identified or identifiable natural person.
- Service: Our comprehensive visa consultation, flight reservation, and application assistance services.
- Service Provider: Third-party organizations that process data on our behalf under contractual arrangements.
- Usage Data: Information automatically collected regarding your interaction with our services.
- Website: Our online platform accessible at https://flightnest.uk.
2 Categories of Personal Data Collected
Primary Personal Information
- ✓ Complete legal name as it appears on official documentation & passport
- ✓ Primary and alternative email addresses & telephone numbers
- ✓ Passport details, nationality, citizenship status, and travel history
- ✓ Financial and billing information for payment processing & verifiable bookings
Usage and Technical Data
Usage Data is automatically generated during your interaction with our services. This encompasses your device's IP address, browser type and version, pages accessed, session duration, unique device identifiers, and additional diagnostic information used strictly for service optimization.
3 Tracking Technologies and Cookies
We employ cookies and similar tracking mechanisms to enhance user experience, analyze service utilization, and optimize website functionality.
Strictly Necessary Cookies
Enable fundamental website operations and secure authentication processes.
Functional Cookies
Preserve user preferences and customization settings across sessions.
Performance Cookies
Generate analytics data to assess website usage patterns and optimize performance.
Targeting Cookies
Monitor user engagement for service quality improvement and relevant communications.
4 Purposes for Data Processing
- ✓ Facilitating visa application preparation and embassy dossier checks
- ✓ Securing active flight reservations, hotel vouchers, and appointment slots
- ✓ Processing payments and issuing official financial transaction receipts
- ✓ Ensuring full compliance with UK GDPR and Information Commissioner's Office standards
5. Data Sharing and International Transfers
Your information may be processed at FlightNest facilities or by authorized partners globally. Data transfers outside your jurisdiction are conducted with appropriate safeguards and security protocols adhering to UK data protection legislation.
6. Data Security Measures
We implement industry-standard encryption protocols (SSL/TLS) and secure storage controls to safeguard your personal documentation. Access is restricted exclusively to certified travel advisers handling your active application.
7. Protection of Minors' Privacy
Our services are intended for adult applicants or parents/guardians submitting applications on behalf of minors. We do not knowingly collect personal data from unassisted individuals under the age of 13.
Contact Information
For questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to our privacy compliance officer:
FlightNest Ltd • Registered in England & Wales • Company No: 16593470